Who is responsible for this website?
This notice explains how Cuzi Industry Co., Limited handles information provided through cuzicn.com and related product inquiries.
Contact: info@cuzicn.com
Business contact address: Huangqiao Village, Sanbao, Tongshan, Xuzhou, Jiangsu, China.
Information you provide
When you request a quotation or contact us, you may provide your name, business email, company, telephone or WhatsApp number, delivery destination, quantities and product requirements. Your correspondence may also include drawings, specifications and order references.
Provide the business information needed for your inquiry. Please leave out unrelated personal details, payment-card information and identity documents.
How information is used
We use inquiry information to answer questions, discuss specifications, prepare quotations, arrange samples and communicate about an order. Correspondence also helps us resolve follow-up questions and maintain business records. Technical information is used to operate the website and protect inquiry services against misuse.
Where a legal basis is required, handling a requested quotation or order may involve steps before a contract or performance of a contract. Business correspondence and website security may involve legitimate business interests, subject to applicable law and your rights.
Inquiry delivery and service providers
If an inquiry opens a draft in your email application, review and send it using your email service. Copying an inquiry or downloading its text creates a copy for you; these actions do not submit it to CUZI.
When online inquiry sending is available, the form uses Cloudflare Turnstile for anti-spam verification and Resend for email delivery to CUZI. These services process the information needed to verify or deliver the message. Website hosting and email services may also process technical records such as IP addresses, browser information and request times.
Relevant provider information is available in the Cloudflare Privacy Policy and Resend Privacy Policy. Following an external WhatsApp link or using your own email provider is subject to that provider’s privacy practices.
Information may be processed by CUZI in China and by service providers in other locations. Applicable privacy protections can differ by location. Contact us if you need details about the handling of your inquiry before sending confidential material.
Cookies and browser storage
The product inquiry list uses your browser’s local storage to remember selected product identifiers between visits. This is separate from a cookie and remains until you remove the selections or clear the website’s stored data in your browser. Selected product identifiers can also appear in an inquiry link so the contact page can restore your list.
The website’s product-selection feature does not store your name, email or inquiry message in that list. You can browse the product pages without saving a selection. If online verification is available, its provider may process browser signals or use storage necessary for anti-spam checks; see the provider’s policy above.
You can manage cookies and site storage in your browser settings. Clearing storage removes the saved selection on that browser; it does not delete correspondence already sent to CUZI.
The contact page displays an embedded Google map. Loading or interacting with this map connects your browser to Google. See the Google Privacy Policy for information about that service.
Keeping and protecting information
The retention period depends on whether an inquiry is still active, whether it results in an order, and whether correspondence is needed for accounting, contractual, dispute-resolution or other applicable recordkeeping obligations. We consider these purposes when reviewing whether information is still needed.
Please contact us to discuss a particular record or deletion request. Avoid sending highly sensitive material through an initial website inquiry; first agree an appropriate way to share it.
Your choices and requests
You can ask us about the information associated with your inquiry, request a correction, ask for deletion, or object to particular uses. Access, restriction, portability and other rights may also apply under the law relevant to you. Some records may need to be kept to meet legal or contractual obligations.
Email info@cuzicn.com with “Privacy request” and enough information to identify the correspondence concerned. We may need to confirm your identity before disclosing or changing records. You may also contact the data protection authority applicable to you.
Changes to this notice
This page may be updated when website functions or information-handling practices change. The date shown above identifies the latest revision.